Restoring from a Cryptographic Security Platform Compliance Manager backup should only be needed if there is a catastrophic failure in the Cryptographic Security Platform Compliance Manager cluster. If one node becomes unusable, for example due to hardware failures, simply remove the node from the cluster and add a new node.

Warning: Restore is a destructive process. Any changes made to objects created since the backup image was taken will be lost.

  1. Log into the Cryptographic Security Platform Compliance Manager webGUI with your standard account credentials.
  2. In the top right, click the Switch to Appliance Management link.
  3. Click the Switch to Appliance Management link.
  4. In the top menu bar, click Cluster.
  5. Select Actions > Restore.
  6. Click Browse and select the backup file from which you want to restore Cryptographic Security Platform Compliance Manager. The name of the selected file appears next to the Browse button.

  7. Click Verify Image. Cryptographic Security Platform Compliance Manager uploads the file and verifies that it is a valid backup file. It also displays a hint stating which Admin Key generation count goes with this backup file in case you need to upload the matching Admin Key parts. For example:

    Hint: Keypart generation version for this backup image is 16.

    For details, see Downloading your Admin Key.

  8. Click Restore Image. Cryptographic Security Platform Compliance Manager restores the system information from the backup file and reboots the server.
  9. Click Proceed at the prompt to confirm the request.

  10. Verify the installation by logging back into the Cryptographic Security Platform Appliance Management webGUI.

    Important: Remember that all user account information has been reverted back to whatever it was when the backup was taken. That means your account may not exist or that the password may have changed.

Note: After the restore, even if the Cryptographic Security Platform Appliance Management webGUI shows that the restore is completed, it may still take up to 30 minutes to restore all functionality.