Enable or Disable the Support User

The htsupport user allows HyTrust support to access your system.

1. Log in to the CloudControl TUI as htadmin.
2. Select 4. Enable support user.

3. Enter and confirm a password for the HyTrust support user.

   Note: The password is only valid for 24 hours.

4. Exit the console, and then log back in as htsupport with the password you created.

HyTrust Support can now assist you further.

Note: The htsupport user password will expire in 24 hours, or you can disable the support user at any time by logging in to the CloudControl TUI and selecting 5. Disable support user.