Approving a Pending Request
-
Select Policy > Secondary Approval.
- On the Secondary Approval Requests page, click the Pending Requests tab.
- Check the checkbox for the request that you want to approve and click Approve.
- On the Secondary Approval Requests page, click the Approve radio button.
-
Enter the following information:
Field
Description
Start
Enter the date and time when the approval window will start.
Duration (Hours)
Enter the number of hours that the approval window will last. The default value is the duration that you entered when you configured Secondary Approval.
Permitted Operation Count
The number of times this operation is permitted within the given duration. The valid range is 0-100, with 0 being unlimited.
Email
The email field is pre-populated with the requestor’s email address. If necessary, enter a different or additional email addresses.
Comments
Enter any optional comments regarding this request.
Note: If you received a Request for Secondary Approval email notification, clicking the link will take you directly to this page.
-
Click Apply.
An email is sent to the requestor and the approver that indicates that the request was approved. If you selected CC Approvers when you configured Secondary Approval, all members of the approver group will also receive an email.